terms &
conditions
Just standard, fine print stuff! Give yourself a gold star if you actually read this, though. Good job!
1. Orders
5D Creative reserves the right to use its sole discretion in refusing to print / create anything it deems improper or known to be illegal or for reasons of conscience, scheduling, etc. 5D Creative may or may not reveal project refusals. 5D Creative is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to 5D Creative for design and/or publication.
2. Payment Terms
All orders placed by the client must be paid in full upon client's reception of the final invoice(s). Price quotes may or may not reflect taxes and/or shipping fees. Once payment is received, the final product will be delivered (physically or electronically) to the address designated by the client.
3. Cancellations
Canceled orders require compensation for incurred costs and related obligations at the time of cancellation.
4. Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. 5D Creative can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with 5D Creative are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
5. Liability
5D Creative's liability shall be limited to the stated selling price to the client of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits.
6. Indemnification
The client represents that it has the legal right to reproduce all materials ordered from 5D Creative. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against 5D Creative based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by 5D Creative ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold 5D Creative harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending 5D Creative against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing 5D Creative for any legal fees and expenses it reasonably incurs in responding.
7. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of all original files, artwork and transparencies. 5D Creative is not responsible for accidental loss or damage to media supplied by or to the client or for errors on supplied artwork furnished by the client. Until 5D Creative can evaluate digital input, no claims or promises are made about the ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at current rates. 5D Creative is not responsible to archive a client's work for longer than it takes to produce the final product.
8. Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.
9. Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, 5D Creative and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that the performance of 5D Creative has fully satisfied all terms, conditions and specifications.
10. Changes
5D Creative may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless the client is notified by 5D Creative otherwise.
"5D Creative stuck through to the end. We needed a logo to be designed and developed from the ground up that would encompass all of the various branches of our business. After several revision rounds we had exactly what we needed! 5D Creative was professional from beginning to end providing us with fast, quality service that gave us the new look we were looking for. Thank you 5D Creative!"
The DiGesare Group : www.digesaregroup.com
"Every once in a while, one comes across a company that puts the needs of the customer first, is excellent in their work, and is a pleasure to work with. 5D Creative is such a company. Jason's manner, integrity and outstanding work ethic has helped our ministry to grow and function more effectively. If you need world class graphic design, from concept to execution, 5D Creative is the place to go."
Lead Pastor, Calvary Tabernacle
www.caltab.church
"5D Creative has played an essential role in our recent success as a company. Being in the software industry, it is important for us to have top-notch marketing materials and product packaging. Thanks to 5D Creative, the process of branding our company has been simple and cost effective. 5D Creative is the best graphic design firm I have ever worked with and they will be a lifelong partner."
Darrin Jahnel, President : The Jahnel Group
www.jahnelgroup.com
"Last night while we were sitting up for the expo, the judges came by and awarded our display “Best in Show”. We had lots of “State of the Art” items we were showing off, but I’ll give you credit for your creative imagination! Thanks for all your help with the banners, signs, brochures and new logo!"
Samuel L. Rogers, President : Silent Partner Security
www.silentpartnersecurity.com
"We worked with 5D Creative in the creation and development of our ministry logos, stationery and business cards. Throughout this process we found Jason to be efficient in his work and conscious of deadlines. You will not be disappointed with his creativity, patience, or personal commitment to giving you the best identity for your ministry or business!"
The Bridge Community Church : Warrenton, VA
www.bridge4life.com
"5D Creative listened to what we needed in terms of a brand, turned around some concepts very fast, and most importantly, worked with us until we were satisfied.
Very professional, very creative, with a commitment to get it ‘right’."
Conrad Mandsager, Founder : ChildVoice
www.childvoice.org
Thank you so much for everything, it is a pleasure working with 5D Creative! You have won us over to use you for many other projects so this won’t be the last you hear from us! You are very talented and we will spread the word about you, guaranteed… A million thanks again for making our job a piece of cake! You’re the best!
Victory Church, Lancaster, PA
www.victorychurch.org
client reviews